We're seeking a driven and customer-focused Associate to join our thriving Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our online chat platform. You'll provide exceptional service, addressing a wide range of questions in a timely and professional manner.
If you have a proven understanding of customer service principles, are skilled with technology, and possess excellent communication abilities, we encourage you to apply.
- Duties include:
- Responding to customer questions via live chat
- Troubleshooting with technical issues and providing service information
- Managing accurate customer records in our platform
- Communicating with other departments to ensure a seamless customer experience
Join Eclerx as an Inbound Chat Analyst in Pune
Are you passionate about providing excellent customer service? Do you have a knack for interacting with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, offer support, and ensure a positive customer experience.
At Eclerx, we offer a dynamic work environment where you can grow your skills and make an impact in our success. We also provide attractive compensation and benefits packages to ensure our employees are recognized.
Are you interested in this exciting opportunity, please apply today!
Client Services : Inbound Chat Analyst Opportunity at Eclerx Pune
Are you a passionate individual with excellent interpersonal skills? Do you thrive in helping clients resolve their issues in a timely and professional manner? If so, then this exciting Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are dedicated to providing exceptional customer service. Our team of experienced individuals work together to provide a seamless customer experience.
- As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Responding to customer inquiries via live chat in a professional manner.
- Resolving common concerns effectively and efficiently.
- Escalating complex issues to the appropriate department .
- Maintaining a positive customer experience.
If you are eager to join our growing team and make a positive impact on our customers, we encourage you to apply!
Intriguing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is on the hunt for a skilled and enthusiastic Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a solid understanding of customer service principles and a knack for resolve customer queries effectively, we encourage you to submit your resume!
- As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
- Responsibilities include: Identifying and escalating complex issues to appropriate teams
- Qualifications: Proven customer service experience
We offer a dynamic work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!
Begin Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with exceptional interpersonal skills? Do you excel in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!
At Eclerx Pune, we are dedicated to providing our customers with a seamless experience. As an inbound chat analyst, you will be the first point of contact for our clients, handling their questions in a efficient manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a driven individual with strong customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our dedicated team in Pune.
As an read more Inbound Chat Associate, you will be the first point of interaction for our valued customers, offering timely and helpful solutions to their concerns . You will leverage your knowledge to troubleshoot a range of customer issues through our digital communication channels .
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a results-oriented individual with outstanding communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!